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faqS ABOUT OUR NEW SYSTEM
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is my information safe?
Yes. We do not store any credit card information on our servers. The security setup we have used is the same as many banks and is Level 1 PCI DSS compliant. For this reason, Pushpay is considered significantly more secure than many current offerings including actually having a credit card physically present. For additional security information click here.
What if I lose my phone?
If your phone is lost, even if you are logged into Pushpay, no transactions can be made without your passcode. You can also freeze your account by logging into Pushpay.com with your registered email and password and choosing the Freeze My Account option.
What if I forget my password?
If you forgot your password or if after a few unsuccessful attempts, you find your account in a “locked” status, you can easily reset your password. Click here for step by step instructions.
Do I have to create an account?
You don’t have to create a Pushpay account to make one-time donations through Pushpay. You can start giving from our website by clicking the icon to give directly through the Pushpay website OR use text engagement by texting standrewgive to 833-921-6076
still need help?
Please contact the Business Office at finance@sataps.com
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