Why are we using this new suite?

• It gives us a central location to keep you informed of church activities, updates our parish directory and sacramental information, and provides more giving options for parishioners.
• Establishes Groups for each parish ministry.   Now, all ministry members are connected in the same way.  It also allows non-members to more easily join or support your ministry. 
• Allows you to manage parish notifications and update your household information.  This lets you receive notifications by text or email, as well as tailor it to specific ministries.
• Flexibility in your giving options.  You can keep giving by cash or check or setup recurring gifts through PushPay.  This provides:
  • an easy, secure, and mobile friendly space for giving.
  • a detailed history of your contributions.
  • ability to designate your giving.

What are the accounts in the new suite?

Think of PushPay like a Microsoft Office Suite.   Microsoft has Excel, Word, and PowerPoint, and they all work together to make your data processing easier.  For the St. Andrew Suite, each account has a specific function, but they are all connected.  Due to security measures taken to protect your personal and payment data, there must be three accounts:

• ACCOUNT ONE:  The St. Andrew Membership account is your official church record.  It shows your sacramental history, your family, and your notification preferences.  Each adult parishioner should activate their account, so the Parish Staff can reach you more easily.   Your username is the email you have on file with the parish, and it is where you received your activation email.  You can also view your tax statements here.
• ACCOUNT TWO:  The PushPay account is the online giving platform.  
• ACCOUNT THREE:  The St Andrew App is a notification system, plus it brings all the PushPay systems into one place on your phone.  Stay connected to our parish throughout the week.  Enjoy useful features to complement your daily faith life, quickly access the parish directory and calendar, join ministries, give securely, and so much more!

 

IS MY INFORMATION SECURE?

Yes. We do not store any credit card information on our servers. The security setup we have used is the same as many banks and is Level 1 PCI DSS compliant. For this reason, Pushpay is considered significantly more secure than many current offerings including actually having a credit card physically present. For additional security information click here.

HOW DO I GET ACCESS TO THE ST ANDREW MEMBERSHIP PROGRAM?

The St. Andrew Membership login gives you access to your official church record.  It shows your sacramental history, your family, and your notification preferences.  Each adult parishioner should activate their account, so the Parish Staff can reach you more easily.   Your username is the email you have on file with the parish, and it is where you will receive an activation email.   If you don't have a login, click this Request Account link to get started. If you are still having trouble signing up, contact the Business Office. If the email you use is already in our system, an activation email should arrive in your inbox soon. If your email is not in our records, within two business days the office will send you an activation email. You will want to add CCB to your safe sender list so the activation email does not go to your junk mail folder.

how do i update my household information

After you log into the St Andrew Membership portal, there are several settings that you should verify.  Watch the video below for details.  

1. Profile Picture.  You may already have a profile picture in the system that was added by staff in the church office. If you want to add a photo, please use a profile picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams.  Hover over your picture and select the "Camera" icon to upload a photo.
2. Profile Information.  Our membership system allows you to update all your contact information for the church, eliminating the need for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up-to-date church directory.
3. Email.  The system only allows one email for all communication. Please use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email.
4. Change Your Communication Preferences (Help Article).  Make sure to add your mobile number and carrier so group leaders can send important notifications to the entire group. We also recommend selecting “Send me emails from group participants,” which is required for you to receive emails from group leaders.
5. Change Your Privacy Settings  (Help Article).  Share as much information with others as you are comfortable with to help promote community. By default, your address, contact phone, and home phone number are visible to other church members. Refer to the community guidelines for how to respect others personal information.
6. Whitelisting.  To make sure you receive all communication from St. Andrew, add all communication from the domain ccbchurch.com to your safe senders list in your email provider. Read the instructions and help for how to do this for various email providers.